Using this Manual

This manual contains all of our key policies and procedures, listed in the Contents List.

The procedures are sub divided into several Sections e.g. Section 1: Policies, Values and Principles.

When you have read this guide, start by familiarising yourself with the Contents List and the Procedures listed under each section.

If you are unable to find a Procedure use the Search function on the left hand side of the screen or 'ctrl f' when on the Contents List.

You may also wish to consult your Manager or Supervising Social Worker.

This manual contains a resource section which can be accessed via the resources tab at the top of the screen. This has links to the Glossary and Contacts – see Section 3, Glossary and National Contacts below, Local Resources which is populated and maintained locally (this contains links to relevant Local Safeguarding Children Partnerships). 

The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures users.

Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your Manager.

Key Terms

We have used the following terms and post titles:

These procedures use the word ‘must’ where the provision is a legal requirement. The word ‘should’ is used where the provision should be complied with but is not a legal requirement, such as where it is taken from non-statutory government guidance or accepted good practice.

We recommend that you register with us to automatically receive notification when this manual is updated, and to receive a monthly newsletter containing articles which may be of interest. Click on the 'Register for Updates' button on the home screen, to complete and send your details to us.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes. 

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and the fostering agency.

This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines.

The manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, in the unlikely event there is a requirement for hard copies they should be destroyed after 72 hours.

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This manual has been tested on a variety of mobile devices to ensure that it displays correctly. However, if you find that you still cannot use the site select the 'mobile' option at the bottom of the screen. If you are using an older mobile device it is possible that the manual will not display correctly.

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